Tools, Features, Actions for an Effective Conference Event
Today’s post reviews some of the basic must-do (s) in establishing and conducting a successful conference event.
To begin with, take note of what are the various objectives & results expected with the usage of conference communication for your business unit and ensure mandatory measures for all staff and departments to log their respective usage minutes spent on a conference call a regular action for all conferences that they attend.
Ensure to keep track of all the calls and the nature of the conference event whether it is audio, video or via VOIP data for your business and negotiate your deal with the conference vendor based on the usage pattern so that you do not end up paying overage charges. This can only be done once you start maintaining a profile for all previous conferences and summarizing the usage attributes to determine what is best for your business.
Ensure that you sign the deal with a conference vendor who can give you maximum mileage in terms of technology and network infrastructure with excellent customer response time for troubleshooting during a live conference call. Live operator assistance is a handy feature for all businesses as your entire workforce may not be tech-savvy and therefore they may need assistance during the first few sessions to gradually acclimatize themselves with the order of events during and prior to a scheduled conference event.
Short list the names for a few conference vendors and negotiate to hold demo conference call for the evaluation of their response time & level of service in real time and if the same is designed ideally to fit in with your business dynamics.
While choosing the ideal conference plan for your business, make sure to take note of all the charges levied with your conference plan so that you can identity any hidden cost associated. An ideal conference call plan must include the flexibility in upgrading or downloading their services. They must offer you multiple modes to join a conference session ranging from basic toll & toll free dial in numbers & to advanced smart phone apps that auto-starts a conference session with just a simple click, sufficing the entire process of dialing in to the conference bridge to authenticating user access details in the background automatically before placing them inside the scheduled conference event.
Flat monthly priced set for a fixed number of users and unlimited minutes are two very good options available in today’s conferencing market, ensuring that all business workforce & employees can keep track on their audio conference usage respectively.
Conferencing is a fiercely competed market product today and there are many service provider who would offer you basic web conferencing features like desktop & document sharing, document presentation, changing presenter controls, whiteboard & annotation tolls etcetera included with their audio conference package. Therefore ascertain your business needs first to determine if you need any of these web conferencing tolls for advanced purposes. If not then simply go with a vendor who would offer these web conference features included with their audio conference deal.
Posted on September 3, 2011, in Web Conference and tagged audio conference features, choosing conference provider, conference vendor features & tools, live conference manager, live conference operator assistance, web conference tools. Bookmark the permalink. Leave a comment.